Category: Training and Organization Development

The Gift of Training

As the Holiday season quickly approaches, the planning begins. We plan for our upcoming gatherings, create our gift lists, and shop for our meals. For many of us this wonderful time of year is also a season of giving. It is often a time of reflection as we count our blessings and look to give… Read more

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Why Consistency is Key

As we are driving down an interstate and quickly pass by hundreds of billboards it only takes us a split second to recognize a brand on a billboard or truck. It may be a shape, color, or slogan but the familiarity is there and our recall is instant. This is what gives most companies a… Read more

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2016 – The Year of the Emerging Professional

The Millennials are the newest generation to enter the workforce and one of the most talked about and researched generations to date.  Skeptical, confused and frustrated are just some of the adjectives used to describe earlier generation’s feelings towards this “unusual” group of professionals. However if we took the time to understand this generation instead… Read more

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The Power of Participant Engagement

Engagement, engagement, engagement; a word that is flooding our email, news feeds and almost every article we come across. Employee engagement is critical to an organization’s success and must be addressed, however with so much focus on employee engagement we are overlooking engagement in a more global manner. Many of us time after time find… Read more

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Being a True Professional

David Maister, author of True Professionalism said, “Professional is not a label you give yourself – it’s a description you hope others will apply to you.” For many of us this statement challenges what we believe and what we have been taught about the idea of being a “professional.” We have heard over and over… Read more

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Supporting the New Employee

Every individual must start their career somewhere. For many of us our career begins at the base of the totem pole as we work our way up from the dreaded “new kid on the block” title. As the newest employee there is often an overwhelming worry about doing the right thing, talking to the right… Read more

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The Power of an Effective Facilitator

For many of us, when we enter our place of work the first thing we do is turn on our computer. Immediately the reminders pop up letting us know that our day is filled with one-on-one meetings, team meetings and often virtual meetings that span the globe.  Our day will be filled with tracking and… Read more

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Generations at Work

“We need to remember across generations that there is as much to learn as there is to teach.” Gloria Steinem, Journalist New technology, new ideas and a new optimistic outlook define the newest generation in the workplace, the Millennials. Tradition, structure, and a strong belief in the way a company should be run embodies the characteristics… Read more

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Learning To Govern The Clock

“I must govern the clock, not be governed by it.” – Golda Meir Recall January 2015 and the promises we made to ourselves to take control of our lives and our time and make the best use of it. We now are into March 2015 and we find ourselves quickly crossing off days on the… Read more

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Why Customer Service Makes All The Difference

Having been on many flights, in and out of many airports and communicating with various airlines I would consider myself a frequent flyer. There have been trips that have come and gone with not even a thought to what airline I was flying, or how long my flight was. Those are the seamless trips that… Read more

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